Terms of service

Terms & Services

Last updated: [Insert date]

These Terms & Services govern your use of this website and any purchases made from TrndstrBeDifferent. By accessing our website or placing an order, you agree to these terms. If you do not agree, please do not use our services.

About Us

This website is operated by TrndstrBeDifferent.
For any questions, contact us at: info@trndstr.co.uk

General Conditions

We reserve the right to refuse service, cancel orders, or restrict access to the website at our discretion, including in cases of suspected fraud, abuse of policies, or violation of these Terms.

We may update these Terms & Services at any time. Changes take effect immediately upon being posted on the website.

Products & Descriptions

All products are subject to availability. We reserve the right to discontinue products, limit quantities, or cancel orders at any time.

We make every effort to display product details accurately. However, slight variations in colour, print placement, or fit may occur and are not considered defects.

Pricing & Payment

All prices are listed in GBP (£) unless stated otherwise. Prices may change without notice.

Payment must be completed at checkout. Orders will not be processed or shipped until payment has been successfully received and verified.

Order Acceptance

Placing an order does not constitute acceptance. We reserve the right to cancel or refuse any order due to stock issues, pricing errors, suspected fraud, or policy violations.

Once an order has been processed, it cannot be modified or cancelled unless required by UK consumer law.

Shipping & Delivery

Shipping terms, delivery responsibility, and limitations are outlined in our Shipping Policy, which forms part of these Terms & Services.

Delivery timeframes are estimates only and are not guaranteed.

Your Right to Cancel (UK Customers)

Under the Consumer Contracts Regulations 2013, UK customers have the right to cancel their order within 14 days of receiving the item, without giving a reason.

To exercise this right, you must notify us in writing at info@trndstr.co.uk within the 14-day period.

Returned items must be:

  • Unworn

  • Unused

  • In original condition with all tags and packaging intact

You are responsible for return shipping costs unless the item is faulty.

Exceptions to the Right to Cancel

The 14-day cancellation right does not apply to:

  • Items marked as final sale

  • Limited drops or promotional releases where stated

  • Items that show signs of wear, damage, or use

  • Items returned incomplete or outside the cancellation window

Faulty or Incorrect Items

Under the Consumer Rights Act 2015, goods must be as described, fit for purpose, and of satisfactory quality.

If your item is faulty or incorrect:

  • Contact us within 30 days of delivery

  • Provide your order number and clear evidence of the issue

Where a fault is confirmed, you are entitled to a repair, replacement, or refund in line with UK law.

Chargebacks & Disputes

By purchasing from TrndstrBeDifferent, you agree to resolve issues by contacting us first before filing a chargeback.

Chargebacks submitted for orders with confirmed delivery, valid tracking, or customer-provided address errors will be disputed with evidence.

Abuse of chargebacks or fraudulent claims may result in order cancellation, account restriction, or permanent banning.

Intellectual Property

All content on this website — including logos, designs, images, and text — is the property of TrndstrBeDifferent and may not be used or reproduced without written permission.

Limitation of Liability

Nothing in these Terms limits your rights under UK consumer law.

To the extent permitted by law, TrndstrBeDifferent shall not be liable for indirect or consequential losses. Our liability is limited to the amount paid for the product.

Governing Law

These Terms & Services are governed by the laws of England and Wales, and any disputes shall be handled exclusively by the courts of England and Wales.

Contact

For all enquiries regarding these Terms & Services, contact:
info@trndstr.co.uk